Transportation of passengers and crew to/from aircraft upon arrival and/or departure
Baggage handling (loading/offloading and transportation to/from aircraft upon arrival and/or departure)
Guidance and Assistance for passengers and crew through immigration and customs
Crew briefing and assistance with flight preparation (MET, NOTAMs, company flight plan, slot monitoring, PPR request etc.)
Organisation and coordination of all handling services such as potable water and toilet service, aircraft de-/anti-icing, cabin pre-heating, ground power (GPU), airstarter (ASU), waste removal, cabin cleaning etc.
Liaison with local fuel supplier
Liaison with local catering supplier (for catering orders, dish washing, waste service etc.)
Booking of hotel accommodation for passengers and crew (company credit card required)
Booking of off-airport transportation for passengers and crew (taxi, limousine service, VIP vehicles, rental cars, helicopter charter etc.)
Organization of direct ramp transfers on arrival and/or departure (subject to authorities approval)
Organization of additional security services e.g. 24 hrs aircraft protection
Organization of additional VIP services e.g. access to VIP lounge
Ground Handling & Ground Support Request Form