Ground Handling & Ground Support Request Form

Our Service

• Transportation of passengers and crew to/from aircraft upon arrival and/or departure
• Baggage handling (loading/offloading and transportation to/from aircraft upon arrival and/or departure)
• Guidance and Assistance for passengers and crew through immigration and customs
• Crew briefing and assistance with flight preparation (MET, NOTAMs, company flight plan, slot monitoring, PPR request etc.)
• Organisation and coordination of all handling services such as potable water and toilet service, aircraft de-/anti-icing, cabin pre-heating, ground power (GPU), airstarter (ASU), waste removal, cabin cleaning etc.
• Liaison with local fuel supplier
• Liaison with local catering supplier (for catering orders, dish washing, waste service etc.)
• Booking of hotel accommodation for passengers and crew (company credit card required)
• Booking of off-airport transportation for passengers and crew (taxi, limousine service, VIP vehicles, rental cars, helicopter charter etc.)
• Organization of direct ramp transfers on arrival and/or departure (subject to authorities approval)
• Organization of additional security services e.g. 24 hrs aircraft protection
• Organization of additional VIP services e.g. access to VIP lounge